Hear More Than Words
When you listen to recordings of your prospecting telephone calls, use a checklist to see how well you're consistently achieving your primary objectives. Are you reaching decision-makers, using a confident tone, focusing on their business needs, handling objections well, and asking for referrals?
Today's quick tip comes from Kendra Lee, a top IT Seller, Prospect Attraction Expert and author of the award winning book "Selling Against the Goal" and president of KLA Group. Ms. Lee is a frequent speaker at national sales meetings and association events. To find out more about the author, read her latest articles, or to subscribe to her newsletter visit www.klagroup.com or call +1 303.741.6636
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