Business expert C.J. Hayden recently compiled a fantastic list of interesting, fun ways you can follow up with your prospects so you don't have to call to "check-in." Her list has 44 examples, which we will break down over several posts, so you can try a few at a time. I think her advice will definitely help to get the creative juices flowing and jump-start your relationships with your prospects.
You know you need to follow up with prospective clients, but you often find yourself putting it off. "I already called them three times," you think. Or, "They never answer the phone anyway." Or, "I hate hearing no." Or, "I don't want to bug them." Or, "What do I say that's new?"
It's only natural to resist placing phone calls to prospects who didn't return your last call, never seem to be there, may not be ready to buy, or might say they're not interested. But here's the good news. Calling prospects on the phone and asking them to hire you is not the only way to follow up!
Yes, you can call your prospects on the phone, but you can also email them, send a letter or note by postal mail, fax them, overnight them a package, send a text message, or instant message them online. And those are just the different communication channels you might use. The type of messages you deliver can be much more varied than simply asking prospects to do business.
Consider the following ways that you can follow up with your prospects via any communication channel you choose, in order to build a relationship, remind them of what you do, and present yourself as a valuable resource and expert in your field. Many of these follow-up approaches can also be used with potential referral
sources and networking contacts.
1. Ask if they have new questions about what you last discussed.
2. Tell them about a book, article, or website that might help with what you talked about.
3. Send a personal note with a copy of your brochure.
4. Point them to a vendor who can solve one of their issues you don't address.
5. Prepare a personalized marketing kit for them focused on their unique issues.
6. Tell them about an upcoming event that addresses an issue you think they have.
7. Invite them to an event where you are a speaker, organizer, or sponsor.
8. Attend an event where you are likely to run into them.
9. Send a nice-to-meet-you or good-to-see-you note with your business card.
10. Call or email to ask what's new in their world.
11. Leave a brief benefits-oriented commercial on their voice mail.
12. Ask them to meet you for coffee, a drink, or lunch.
13. Invite them for golf, tennis, a bike ride, or a walk in the park.
Have you tried some of these ideas? Which ones might you try in the upcoming week? Do you have your own fun way of keeping in touch? Let us know!
C.J. Hayden is the author of Get Clients Now! Thousands of business owners and independent professionals have used her simple sales and marketing system to double or triple their income. For more information, please visit www.GetClientsNow.com
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