"For every sale you miss because you're too enthusiastic, you will miss a hundred because you're not enthusiastic enough." - Zig Ziglar
Enthusiasm can't mask inadequacies or inexperience, but it can help set you apart. All things being relatively equal, I'm buying from the salesperson who demonstrates that he wants my business, every time. I know he'll be there for me when things inevitably go wrong or we need a rush job.
My advice: never neglect to tell your prospects you want them as customers. Ask for the business! - Tina LoSasso, SalesDog.com Managing Editor
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