Communication expert Dianna Booher always gives great ideas for communicating with prospects in a way that is positive and productive. I especially like today's tip!
Don't make accepting or rejecting your idea an all-or-nothing proposition. If you agree that some action is better than no action, take care to help your listeners see other choices. If they can't purchase equipment now to do the printing, are they willing to let you contract with freelancers to get the work done? If they can't give you two operators for the week, can they contribute funds to help you pay for a temporary from outside? If management insists they can't affort to fly their people to the West Coast for a seminar, would they consider conducting a class locally?
Persuasion doesn't always result in a winner and a loser. When the possible answers change from yes and no, you just might come up with options that work for all sides.
Author of 42 books, Dianna Booher, CSP, CPAE, delivers keynotes, breakout sessions, and training on communication and life-balance issues. Her latest books: Speak with Confidence, Your Signature Life, Your Signature Work, E-Writing, and Communicate with Confidence. www.Dianna-Booher.com
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