Secrets to Creating a Sales Proposal That Doesn't Suck

After working in sales and sales training for years, sales expert Kelley Robertson has seen it all when it comes to sales proposals. The good, the bad, and the just terrible. Thankfully, he's here to share his expertise and give you the tools you need to secure the sale. This is a two-part article, so be sure to check back in tomorrow for more great suggestions!

Here are ten strategies you can use to ensure that your proposal stands out from your competitors.

1-Open effectively. The vast majority of sales proposals start with information about the seller's company. I have never figured out the rationale of this approach. Your prospect doesn't care about you or your company. They don't want to know how long you have been in business, what awards you have won, or what other companies you have worked with. Effective proposals always highlight the problem that the prospect is facing and the impact that problem has on their business. And they do this early. Not on page two, three or nine. On the first page. If you feel obligated to include this type of information place it near the end of the proposal.

2-Address their situation early. An approach that I have found very effective is to begin with a one paragraph summary of my prospect's situation followed by the key objectives they want to achieve. This demonstrates that you have a good understanding of your prospect's problems and concerns. I like to state the objectives in bullet-point form because it is easier to read and absorb.

3-Show the value. This does not mean expanding at great length about your solution. Instead, it requires that you identify exactly how your prospect will benefit by implementing your solution. A technique I learned many years ago is to include several bullet points with each point stating a separate value proposition.

4-Avoid corporate-speak or marketing mumbo-jumbo. The best proposals are written in plain, easy-to-understand language. Many sales people (and marketing departments) think that it is important to use ten dollar words when a simple word would suffice. Never, ever use terminology that might be difficult to understand. Although this is a simple concept, too many sales people include wording or technical information that just isn't necessary. I learned this lesson when I submitted my first proposal many years ago. After earning the business I asked my client why they chose me and she said, "Your proposal was easy to understand."

5-Keep it brief. I once read a proposal for a sales training program that spanned 24 pages. Decision makers are far too busy to read a long proposal. I understand that some proposals require a lot of information and detail, especially if you are recommending a complex solution. However, the longer your proposal the more likely it is that your prospect will skim through it and flip ahead to the investment. It is much more effective to write a short, concise proposal and provide back-up information if needed.

As President of The Robertson Training Group, Kelley has helped thousands of professionals improve their business results with his engaging approach to sales training and speaking. He specializes in helping businesses increase their sales, develop better negotiating skills, coach and motivate their employees, create powerful work teams and deliver outstanding customer service. Learn more at www.robertsontraininggroup.com