The number one complaint buyers have about salespeople is a lack of follow-up. Guarantee your follow-up. Advise buyers that this is part of your value-added. Assure them that you will be there after the sale to guarantee their complete satisfaction with your solution. Promise them accessibility before, during, and after the sale.
Today's quick tip comes from Tom Reilly, president of Tom Reilly Training. He is an authority on value-added selling, and speaks to thousands of salespeople and managers annually on increasing their value to their company and customers.
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