Monday, November 24, 2008

Quote of the Week

"As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them." -- John Fitzgerald Kennedy

With Thanksgiving in the U.S. this Thursday, many people begin to think of everything they have in life to be grateful for - family and friends, a home, food to eat. This same attitude should be directed towards our clients - after all, they make that lifestyle possible!

This week, and ideally, every week of the year, be sure to let your clients know how much you appreciate them. It's not enough to say the words - put some time and thought into what they mean to you, and let them know it. Then show your thankfulness in your everyday dealings - whether with a phone call, email, note, or just a smile. Your sincerity and kindness will be a welcome gift.

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