"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." -- Sam Walton, Founder of Wal-Mart
In the end, you don't answer to your sales manager or the district manager…great salespeople know they answer to the customer. If you make the customer your top priority, ahead of company policy or your personal agenda, you'll be sure to win.
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