In the News

Our publisher, Michael Dalton Johnson, has been featured once again on Salesopedia.com. Check out his article, "It's a Jungle Out There!" for a humorous look at the different types of buyers you'll come across in the concrete jungle.

What Buyers Really Want from Salespeople

One of our sales experts, Chris Lytle, asked more than 40,000 customers what they want from the salespeople who work with them. Here are the top 7 things customers want you to do:

1. Learn about my business
2. Quit bad-mouthing the competition
3. Make appointments
4. Listen better
5. Follow up after the sale
6. Treat me like I'll be in business next month
7. Treat me like a client and not a category of business

Learn what you can do to make your customers happy -- read the entire article here.