Tuesday, March 6, 2018

February Newsletter

Learn to read people.

Body language is a very powerful tool. We had body language before we had speech, and apparently, 80 percent of what you understand in a conversation is read through the body, not the words. - Deborah Bull, English entertainer

Police detectives, professional poker players, and successful deal makers have one thing in common: they all know how to read people.

At least 80 percent of human communication is nonverbal. Eye movement, posture, arm positioning, hand gestures, facial expressions, voice inflection, and other subtle and unintentionally sent messages can be read and interpreted. Plenty of learning resources on this subject exist. Take advantage of them. Your ability to read people pays big dividends in your professional and personal life.

Beyond business, there are dozens of life situations in which knowledge of body language pays off. Whether you’re making a major purchase, interviewing, dealing with coworkers or even with those at the dinner table, it is a very useful skill.

Are you being lied to?

I’m certainly not an expert on reading body language, but I have made it a point to learn the basic signs that tell me I am being lied to. Here are a few things I look for:

If a person doesn’t use contractions in his or her speech, it’s an indication of lying. When you hear, "I did not do it;" instead of, "I didn’t do it," chances are that person is fibbing.

Also people offering a theory that removes them from suspicion such as, "I would not take the chocolates. I do not even like chocolate," and then offers an alternative theory, such as, "Maybe the cleaning crew took them," is probably lying.

A change in the tone of voice often also indicates deception. Tugging at one’s collar and crossing one’s arms are other indicators.

None of these behaviors viewed separately means much, but, you can rest assured that, if three or more are displayed, it’s a pretty safe bet that you are being lied to.

See More

If you want more free (you can't beat that!) sales and marketing advice delivered straight to your inbox, make sure to subscribe here

No comments: