"I'm a great believer in life in saying yes and not saying no...and hopefully making people smile." -- Richard Branson
One of the best ways to keep your current clients is to make them smile. And one way to make them smile is to say yes - to what you can! If they need an order earlier than expected and you can make it happen, just say yes. If you can squeeze in an emergency meeting or take someone out to coffee, just say yes. Do what you can to make life easier for others, and you may just find the more you say yes, the more sales come your way.
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